Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen

Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, Mexico

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen

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Check-in date:
24 Oct 2026
Check-out date:
25 Oct 2026
Guests
2 guests
Ages of children:

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

ex. Sandos Select Club

The 5-star Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen is located 3.2 miles from Quinta Avenida and boasts 5 hot tubs. This resort features a year-round outdoor swimming pool, a fitness center and Wi-Fi in public areas.

Surrounded by a river, the Playa del Carmen hotel is around a 25-minute walk from a private beach. The accommodation is also 3.3 miles from 3D Museum of Wonders in Playa del Carmen. Nature lovers will appreciate the proximity to Xcalacoco, which is about 25 minutes' walk away. The Sandos Caracol Nature Resort & Water Park All Inclusive is 2.2 miles from Punta Venado. For those traveling from afar, Aeropuerto de Playa del Carmen airport is 15 minutes' drive away.

Furnished with a writing desk, the 216 rooms also include such conveniences as a flat-screen TV with satellite channels, along with a mini fridge bar and tea/coffee making equipment. An air conditioner are featured for guests' comfort. The bathroom is equipped with a bidet, a walk-in shower, and a separate toilet, along with a hair dryer and bathrobes. Sandos Caracol Nature Resort & Water Park All Inclusive offers rooms with views of the ocean.

A gourmet breakfast is served every morning. The à la carte La Laguna restaurant offers a menu of international cuisine. The Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen has the poolside bar with complimentary wireless internet, live music, and a pool table.

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Room overview

Furnished with a writing desk, the 216 rooms also include such conveniences as a flat-screen TV with satellite channels, along with a mini fridge bar and tea/coffee making equipment. An air conditioner are featured for guests' comfort. The bathroom is equipped with a bidet, a walk-in shower, and a separate toilet, along with a hair dryer and bathrobes. Sandos Caracol Nature Resort & Water Park All Inclusive offers rooms with views of the ocean.
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Features

  • Free Wi-Fi in public areas
  • 24-hour reception
  • Express check-in/ -out
  • Outdoor swimming pool
  • Beach access
  • Fitness centre

Internet connection

  • Free Wi-Fi in public areas

Parking options

  • Parking

Transfer

  • Paid airport shuttle

Activities & entertainments

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Property services

  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Barber shop
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining options

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business facilities

  • Business centre

For kids

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Recreation

  • Private beach
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

For disabled guests

  • Rooms/ Facilities for disabled

In the rooms

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

In the bathroom

  • Free toiletries

Devices

  • Flat-screen TV
  • AM/FM alarm clock

General facilities

  • Non-smoking rooms
  • ATM/Cash machine
  • Fire extinguishers

Pets

  • No pets allowed

Good to know

Check-in: from 15:00 until 23:59
Check-out: until 12:00
License number008-007-006283/2025
  • Extra beds
  • There is no capacity for cots in a room.

Reviews

Find out what other guests say about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)! 
For your convenience, we have collected the reviews from several sources.

Write a review

Richard

9/10

2022-09-24

Loved the place, had an amazing stay in the 9 nights there. The room was huge with hot tub, had wake-up service, that's cool.

William

9/10

2022-06-29

We didn't have time, so stayed here only for 11 nights, nevertheless everything was nice. The restaurant here was good for breakfast and lunch, we both ordered delicious dishes.

David

9/10

2022-06-17

Had quite comfortable stay in the hotel with exceptional staff and unbeatable location close to 5th avenue.

Edward

9/10

2022-05-13

My favourite hotel with very good staff and food in Playa del Carmen. The property is at 0.5 miles distance from the airport.

David

9/10

2022-04-24

This was a fabulous stay in the 9 nights there. Truly enjoyed the restaurant for dinner.

John

10/10

2022-04-20

Everything was perfect from the staff to the room, comfy bed and perfect room. The food was outstanding - lots of options. I liked that the hotel was 15 minutes drive from the airport.

The staff - some of them were not particularly helpful.

Richard

10/10

2022-03-14

Everything was simply awesome. Relaxing hotel overlooking garden, we had a great experience here.

Mitch

9/10

2022-02-27

I loved the hotel, it was hip new and fairly clean with handy location down the river. Fine check in and late check out.

William

10/10

2022-02-01

Had nice stay overall, relaxing place and the weather was warm sunny. The staff was BEST and flexible, offered goodservices. We ate at the hotel's a la carte restaurant, liked it.

Frank

9/10

2022-01-23

Worth mentioning staff, extremely pleasant and air conditioned room. The breakfast had lots of selection, the food was amazing. Easy check in and excellent service. Its location was charming, right by the beach.

Bob

9/10

2021-12-12

Modern place with outstanding staff. That was air-conditioned hotel set in really relaxing area. Apart from that, Playa was 15 minutes away by driving.

Christine

8/10

2021-11-04

A pleasurable hotel, we had a really amazing stay. Everything here was amazing, and the weather was pleasant, loved it. The venue was set in a remote area. Having different delicious drinks in the swim-up bar was a very nice touch.

Thomas

9/10

2021-11-03

Isolated location with high-class rooms, kind staff and great food. Loved coffee and fruit in the restaurant. Amazing beds and complimentary WiFi, climate control and TV set. An excellent home base for snorkeling in Playa del Carmen. The pool was lovely and the views were panoramic.

Robert

9/10

2021-08-18

Well-organised hotel, strategic location, decent food. The bedroom was separate, and the bed was extremely comfy. The staff was always available during our stay. Exemplary service at the restaurant! We loved our warm stay.

Glenn

9/10

2021-07-31

The staff were delightful; the room was good standard and the bed was really super comfy. Booked a room with such beautiful views. Breakfast was delicious with lots of pretty good options. Tidy hotel, friendly service.

Jeffrey

7/10

2021-06-19

Such lovely location, I liked amazingly great staff and family friendly rooms. Breakfast was average, variety of pleasant fruit, pastries and eggs. The hotel was in a beautiful area. In general the service was helpful too. It was a very relaxing experience in a marvelous venue❤😃

Adrian

8/10

2021-06-07

Impeccable rooms, fine bed, funny personnel.

Valerie

8/10

2021-06-03

The room was incredibly spacious, location was marvelous, absolutely amazing visit. Respectful place to stay while in Playa del Carmen.

Diane

7/10

2021-05-31

The rooms are gorgeous and the breakfast is gorgeous. It has the best possible location close enough to - the beach for free and the jungle. Fairly large suite and cozy bed.

Henry

9/10

2021-05-17

Staff and service could not be better. I loved the Japanese cuisine served here.

Marie

7/10

2021-05-10

Impeccable location for snorkeling, the hotel staff were absolutely amazing. Room was excellent and absolutely perfect, I loved it. The breakfast was exceptionally good, they make plenty of meals. A wonderful beach, stunningly beautiful view.

There was small bed in my room.

Brian

8/10

2021-02-12

Staff were helpful and we also appreciated our stay. The staff made our stay very pleasant. The buffet breakfast offered plenty of food, something for everyone's taste.

Frank

9/10

2020-03-19

we enjoyed our time here. sea olive, located within 5 minutes' walk, is a good dining option. 5-star hotel in playa del carmen.

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Availability search

Check-in date:
24 Oct 2026
Check-out date:
25 Oct 2026
Guests
2 guests
Ages of children:
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