Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen

Availability search

Check-in date:
20 Apr 2026
Check-out date:
21 Apr 2026
Guests
2 guests
Ages of children:

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

ex. Sandos Select Club

Nestled about a 25-minute walk from Xcalacoco, the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen offers a sauna, an aqua park, and loungers. Located 3.5 km from the Martina Beach Club, the hotel features 322 rooms with views of the ocean.

The Quinta Avenida is not far from this fantastic resort and the Grand Coral Golf Riviera Maya is a 19-minute walk away. The Sandos Caracol Nature Resort & Water Park All Inclusive gives access to a private beach, which is 1.9 km away. The property is surrounded by palm trees and a river. For those travelling from afar, Playa Del Carmen, Quintana Roo airport is 15 minutes' drive away.

Sandos Caracol Nature Resort & Water Park All Inclusive offers rooms with a balcony featuring air conditioning, along with an iPod dock and a flat-screen TV with satellite channels. They are appointed with a writing table, and also feature a mini-fridge-bar and coffee/tea making equipment. Bathrooms include a bidet, a walk-in shower, and a separate toilet, and such comforts as hairdryers and bath sheets.

A gourmet buffet breakfast is served at the à la carte restaurant. The Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen features a swim-up bar and La Laguna restaurant serving international cuisine. This stylish hotel has a bar with free Wi-Fi connection, live music, and a pool table.

Show more
Hide

Map

Show public transport

Room overview

Sandos Caracol Nature Resort & Water Park All Inclusive offers rooms with a balcony featuring air conditioning, along with an iPod dock and a flat-screen TV with satellite channels. They are appointed with a writing table, and also feature a mini-fridge-bar and coffee/tea making equipment. Bathrooms include a bidet, a walk-in shower, and a separate toilet, and such comforts as hairdryers and bath sheets.
Checking available rooms

Features

  • Free Wi-Fi in public areas
  • 24-hour reception
  • Express check-in/ -out
  • Outdoor swimming pool
  • Beach access
  • Fitness centre

Internet connection

  • Free Wi-Fi in public areas

Parking

  • Free parking

Transfer

  • Paid airport shuttle

Activities & entertainments

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Barber shop
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

For business

  • Business centre

For children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Private beach
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

For disabled guests

  • Rooms/ Facilities for disabled

Rooms have

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom has

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

General facilities

  • Non-smoking rooms
  • ATM/Cash machine
  • Fire extinguishers

Pets

  • No pets allowed

Good to know

Check-in: from 15:00 until 23:59
Check-out: until 12:00
Licence number008-007-006283/2025
  • Extra beds
  • There is no capacity for cots in a room.

Reviews

Find out what other guests say about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)! 
For your convenience, we have collected the reviews from several sources.

Write a review

100% Verified Reviews

7.9 /10

Richard

9/10

2022-09-24

Loved the place, had an amazing stay in the 9 nights there. The room was huge with hot tub, had wake-up service, that's cool.

William

9/10

2022-06-29

We didn't have time, so stayed here only for 11 nights, nevertheless everything was nice. The restaurant here was good for breakfast and lunch, we both ordered delicious dishes.

David

9/10

2022-06-17

Had quite comfortable stay in the hotel with exceptional staff and unbeatable location close to 5th avenue.

Edward

9/10

2022-05-13

My favourite hotel with very good staff and food in Playa del Carmen. The property is at 0.5 miles distance from the airport.

David

9/10

2022-04-24

This was a fabulous stay in the 9 nights there. Truly enjoyed the restaurant for dinner.

John

10/10

2022-04-20

Everything was perfect from the staff to the room, comfy bed and perfect room. The food was outstanding - lots of options. I liked that the hotel was 15 minutes drive from the airport.

The staff - some of them were not particularly helpful.

Richard

10/10

2022-03-14

Everything was simply awesome. Relaxing hotel overlooking garden, we had a great experience here.

Mitch

9/10

2022-02-27

I loved the hotel, it was hip new and fairly clean with handy location down the river. Fine check in and late check out.

William

10/10

2022-02-01

Had nice stay overall, relaxing place and the weather was warm sunny. The staff was BEST and flexible, offered goodservices. We ate at the hotel's a la carte restaurant, liked it.

Frank

9/10

2022-01-23

Worth mentioning staff, extremely pleasant and air conditioned room. The breakfast had lots of selection, the food was amazing. Easy check in and excellent service. Its location was charming, right by the beach.

Bob

9/10

2021-12-12

Modern place with outstanding staff. That was air-conditioned hotel set in really relaxing area. Apart from that, Playa was 15 minutes away by driving.

Christine

8/10

2021-11-04

A pleasurable hotel, we had a really amazing stay. Everything here was amazing, and the weather was pleasant, loved it. The venue was set in a remote area. Having different delicious drinks in the swim-up bar was a very nice touch.

Thomas

9/10

2021-11-03

Isolated location with high-class rooms, kind staff and great food. Loved coffee and fruit in the restaurant. Amazing beds and complimentary WiFi, climate control and TV set. An excellent home base for snorkeling in Playa del Carmen. The pool was lovely and the views were panoramic.

Robert

9/10

2021-08-18

Well-organised hotel, strategic location, decent food. The bedroom was separate, and the bed was extremely comfy. The staff was always available during our stay. Exemplary service at the restaurant! We loved our warm stay.

Glenn

9/10

2021-07-31

The staff were delightful; the room was good standard and the bed was really super comfy. Booked a room with such beautiful views. Breakfast was delicious with lots of pretty good options. Tidy hotel, friendly service.

Jeffrey

7/10

2021-06-19

Such lovely location, I liked amazingly great staff and family friendly rooms. Breakfast was average, variety of pleasant fruit, pastries and eggs. The hotel was in a beautiful area. In general the service was helpful too. It was a very relaxing experience in a marvelous venue❤😃

Adrian

8/10

2021-06-07

Impeccable rooms, fine bed, funny personnel.

Valerie

8/10

2021-06-03

The room was incredibly spacious, location was marvelous, absolutely amazing visit. Respectful place to stay while in Playa del Carmen.

Diane

7/10

2021-05-31

The rooms are gorgeous and the breakfast is gorgeous. It has the best possible location close enough to - the beach for free and the jungle. Fairly large suite and cozy bed.

Henry

9/10

2021-05-17

Staff and service could not be better. I loved the Japanese cuisine served here.

Marie

7/10

2021-05-10

Impeccable location for snorkeling, the hotel staff were absolutely amazing. Room was excellent and absolutely perfect, I loved it. The breakfast was exceptionally good, they make plenty of meals. A wonderful beach, stunningly beautiful view.

There was small bed in my room.

Brian

8/10

2021-02-12

Staff were helpful and we also appreciated our stay. The staff made our stay very pleasant. The buffet breakfast offered plenty of food, something for everyone's taste.

Frank

9/10

2020-03-19

we enjoyed our time here. sea olive, located within 5 minutes' walk, is a good dining option. 5-star hotel in playa del carmen.

Send a review

Time of stay

Your rating point

Please rate this property
Awful
Awesome

Please enter your details

Name
Email
Where are you from?

Frequently asked questions

ENTER DATES AND CHECK AVAILABILITY

Availability search

Check-in date:
20 Apr 2026
Check-out date:
21 Apr 2026
Guests
2 guests
Ages of children:
Thank you for subscribing
Close
Contact Us